Executive Management Team in b2b SaaS company

Gedi
3 min readFeb 28, 2023

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an EMT evaluation model — Balanced Scorecard

Companies need an Executive Management Team (EMT) because they are responsible for setting the strategic direction of the company, managing the day-to-day operations, and ensuring the long-term success and growth of the business.

Some specific reasons why companies need an EMT include:

  1. Strategic direction: The EMT is responsible for developing and implementing the company’s overall strategy, including its goals, objectives, and tactics.
  2. Operational management: The EMT oversees the day-to-day operations of the company, ensuring that all departments are working together efficiently and effectively.
  3. Financial management: The EMT is responsible for managing the company’s finances, including budgeting, forecasting, and financial reporting.
  4. Stakeholder management: The EMT represents the company to its various stakeholders, including customers, employees, investors, and partners.
  5. Innovation: The EMT is responsible for driving innovation within the company, identifying new opportunities and technologies that can help the company stay ahead of the competition.

An exceptional Executive Management Team (EMT) is one that is able to effectively lead a company to success by setting a clear strategic direction, making data-driven decisions, fostering innovation, and creating a strong company culture. Here are some ways in which the EMTs of the B2B SaaS product companies are exceptional:

  1. Salesforce: Marc Benioff is the CEO and co-founder of Salesforce, a leading provider of customer relationship management (CRM) software. Under his leadership, the company has grown into one of the largest and most successful SaaS companies in the world. Marc Benioff is known for his strong leadership and vision for the future of technology. He has built a culture of innovation and customer success at Salesforce, and the company’s EMT is focused on driving growth by continuously improving the product and expanding into new markets.
  2. HubSpot: Brian Halligan and Dharmesh Shah are the co-founders of HubSpot, a leading provider of inbound marketing and sales software. They have built a strong EMT that is focused on innovation, customer success, and operational efficiency. Brian and Dharmesh have built a culture of transparency and collaboration at HubSpot, which has helped the company attract top talent and foster a strong sense of community among its employees. The EMT is focused on empowering its customers to succeed through inbound marketing and sales strategies.
  3. Zoom: Eric Yuan is the CEO and founder of Zoom, a video conferencing platform that has become essential for remote work and online communication. His strong leadership and focus on customer success have helped the company grow rapidly and become one of the most valuable SaaS companies in the world. Eric Yuan is known for his customer-centric approach to business, which has helped Zoom become one of the most popular video conferencing platforms in the world. The company’s EMT is focused on providing a seamless user experience and improving the product based on customer feedback
  4. Shopify: Tobias Lütke is the CEO and founder of Shopify, a leading e-commerce platform for small and medium-sized businesses. His strong vision and leadership have helped the company become one of the fastest-growing SaaS companies in the world. Tobias has built a culture of creativity and innovation at Shopify, which has helped the company become a leader in the e-commerce space. The EMT is focused on empowering entrepreneurs and small business owners to succeed through its easy-to-use platform and strong customer support.
  5. Atlassian: Mike Cannon-Brookes and Scott Farquhar are the co-founders of Atlassian, a leading provider of team collaboration and productivity software. They have built a strong EMT that is focused on innovation, customer success, and operational excellence. Mike and Scott have built a culture of collaboration and continuous improvement at Atlassian, which has helped the company become a leader in team collaboration and productivity software. The EMT is focused on creating a platform that enables teams to work together seamlessly, while also fostering a culture of innovation and experimentation.

In a nutshell, what makes these EMTs exceptional is their ability to create a strong company culture, foster innovation, and stay focused on their customers’ needs. They are also able to make data-driven decisions and pivot quickly in response to changing market conditions. By doing so, they have been able to lead their companies to sustained growth and success in the highly competitive B2B SaaS product space.

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Gedi
Gedi

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